Eight Simple Rules to Managing Conflict: An Introduction

I wanted to take this opportunity to introduce to you my Eight Simple Rules to Managing Conflict.
In the coming eight weeks, I’ll be blogging about each of the Eight Rules, focusing on one Rule per week. In additon, I’ll be providing you with a video link where I’ll expound even further on the topic. This eight week exercise will be the most indepth I’ve ever gotten with you on a particular topic before…and frankly, I can’t wait.
Below are the Eight Rules with a teaser description for each.

Rule 1: Begin with the end in mind

Our approach going into conflicting situations will greatly impact the outcome.

Rule 2: Stay off the ladder

It is to our advantage, not to mention to the relationship in question, that we seek out all the facts, information and perspectives from all parties involved in a potential conflict before forming any opinions or taking any action.

Rule 3: Choose your style

We need to think about the other person in the conflict and select an approach (or style) that can best create win-win outcomes.

Rule 4: Take the initiative

Conflict is not about who’s right or wrong; who’s more at fault or who should be the first one to apologize to the other.

Rule 5: Focus “out” before focusing “in”

Focusing “out” means understanding the other party’s point of view before expressing our own.

Rule 6: Know what you need

There is more to conflict than an issue or disagreement. In most cases, there is an underlying need that is not being met or recognized.

Stay tuned for Rule-1 next Monday!
-Geese

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    • Judy
    • November 27th, 2012

    Greg – You always have a blog or thought that I relate to in my life just like the question you asked on your show with Karen. I look forward to the next 8 weeks.

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